My password doesn't seem to work!

The most common problem when your password is rejected, or being unable to log-in is:
  1. you are using the wrong password
  2. you are using a password with invalid characters or characters the FTP server doesn't understand
  3. you are using the incorrect username
  4. you are connecting to the wrong FTP server
In all cases you should double-check that your settings are correct, and for point 1 and 2 you can change your password in the control panel to a different password using only lower-case characters, upper-case characters, and numbers to see if that fixes the problem.