How do I contact billing?

Billing & Invoicing
You can contact Rackteam Billing by sending an email to or by submitting a ticket through our support system.

When contacting Rackteam Billing from outside the support portal, please be sure to provide your domain name or account number so that we can identify your account.  Please also try to provide as much relevant information regarding your question as possible.

Our billing department hours are: Monday through Friday, 9am to 5pm UK time.