Applies to: SmarterMail 6.x
The following article explains the steps necessary to move SmarterMail and all domains from one server to another. In this article, it is assumed that you store all of your domain data in the default C:\SmarterMail\Domains directory, and that the product is installed in the default location.
Before starting the move process, add new MX records to your domains in DNS for the new server and allow 24-48 hours for the records to propagate through the internet. Doing so will help ensure that you do not lose any mail.
Check your license key in the Customer Portal - Account Management area of SmarterTools.com in order to ensure that the key can be activated, again.
Trouble logging in? Simply enter your email address below and we will send you an email that will allow you to reset your login.
For faster and more reliable delivery, add firstname.lastname@example.org to your trusted senders list in your email software.